SUPPORT

We have Standard Support which is included in your MediaShout purchase and additional support that is available through our MediaShout Plus Membership

STANDARD SUPPORT

Standard Support is available to all
MediaShout 6 + 7 customers

PHONE:

Available for 30 days post-purchase only
(Mon – Tue | 10am-6pm Eastern)
(Wed – Fri | 10am-8pm Eastern)
615-983-5901, option 3 or Schedule a Call

TICKET:

(Mon – Tue | 10am-6pm Eastern)
(Wed – Fri | 10am-8pm Eastern)
Submit Ticket

LIVE CHAT:

(Mon – Tue | 10am-6pm Eastern)
(Wed – Fri | 10am-8pm Eastern)
Access Live Chat For MediaShout 6
Access Live Chat For MediaShout 7

ADDITIONAL OPTIONS:

Knowledge Base
Community Forum
User Guide
Online Training
FAQ
SETTING UP YOUR SCREENS
ISSUES ACTIVATING MEDIASHOUT 4 OR 5

PLUS MEMBER SUPPORT

Plus Member Support is available to our
PLUS MEMBERS (Any MediaShout Version)

PHONE:

(Mon – Tue | 10am-6pm Eastern)
(Wed – Fri | 10am-8pm Eastern)
Plus Members have a direct phone number.
Log In to Call or Schedule a Call

TICKET:

(Mon – Tue | 10am-6pm Eastern)
(Wed – Fri | 10am-8pm Eastern)
6 Hour Max Response Time
(Sat – Sun) 24 Hour Max Response Time
Log In to Submit Ticket

SUNDAY MORNING LIVE CHAT: