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SUPPORT

We have Standard Support which is included in your MediaShout purchase and additional support that is available through our MediaShout Plus Membership

STANDARD SUPPORT

Standard Support is available to all
MediaShout 6 + 7 customers

Live Chat

Access Live Chat For MediaShout 6
Access Live Chat For MediaShout 7


(Mon – Tue | 10am-6pm Eastern)
(Wed – Fri | 10am-8pm Eastern)

Ticket

Note: Standard support tickets may take 18-24 hours for a response.  
If you are in need of immediate assistance, please use Live Chat or consider our Plus Membership.


Submit Ticket


(Mon – Tue | 10am-6pm Eastern)
(Wed – Fri | 10am-8pm Eastern)

PLUS MEMBER SUPPORT

Plus Member Support is available to our
PLUS MEMBERS (Any MediaShout Version)

PHONE

Plus Members have a direct phone number.
Log In to Call or Schedule a Call


(Mon – Fri | 10am-6pm Eastern)

LIVE CHAT

Access Plus Live Chat


(Mon – Tue | 10am-6pm Eastern)
(Wed – Fri | 10am-8pm Eastern)

SUNDAY MORNING LIVE CHAT

Access Plus Live Chat


(Sunday | 8am-11am Eastern)

TICKET

Log In to Submit Ticket

(Weekdays)  6 Hour Max Response Time
(Sat – Sun)  24 Hour Max Response Time


(Mon – Tue | 10am-6pm Eastern)
(Wed – Fri | 10am-8pm Eastern)


Learn More About Our Plus Membership

Watch To See All Of The Plus Benefits Watch To Take A Sneak Peek Into The Plus Portal