We provide the finest customer support in the industry
Working with presentation software can sometimes be tricky, and you might need a little help figuring out a task or issue—that’s why we take joy in providing excellent technical support, seven days a week.
You can call or email us with any MediaShout-related questions or issues during our support hours for free expert guidance and direction. Our team will happily connect with you to quickly find a solution.
You can get started with our FAQs.
Sales
Monday–Friday, 10am–6pm ET
Toll-free: 888.829.7168
Local: 615.983.5900
Email: sales@mediashout.com
Phone support
Local: 615.983.5901
Knowledge base
The MediaShout knowledge base is an extensive library of helpful tips and tricks. Before you call our support desk, check for an answer here.
Submit a ticket
If you’re unable to find an answer in the knowledge base or free online videos, please submit a ticket to our support staff. We will get back to you as soon as possible.
Online training
We moved all our online training into easy-to-follow short video segments. We cover everything from the basics to advanced topics. Sign-in to track your progress.
User guide
View our complete MediaShout 6 user guide online. It covers each feature, with topics broken up into logical categories. It also includes a quick-start guide.
Community Forum
Join our User Community and post questions and help other users by sharing your knowledge and experience. It’s a great place to learn together.
