Finding the Best Church Presentation Software
Searching for ProPresenter contact information? Where do you look to call EasyWorship? How do I compare MediaShout vs. Propresenter? Maybe you need to contact MediaShout. It can be difficult to get in touch with companies when you need them most, but we’ve done some homework for you.
What level of technical support do you need?
Every team is different when it comes to how much technical assistance is needed. You may need to contact support once a month to ask a question, or you may only need help once a year. There are many different options out there, which can make it difficult to find what’s best for you. But this also means there are plenty of options and you’re sure to find one that’s perfect for your team. MediaShout support, for example, is extremely flexible and independent of the worship software itself. Below we have provided a comparison of the three major Bible projection software tools out there: MediaShout, EasyWorship, and ProPresenter.
EasyWorship – With a one-time purchase of the worship software, you receive 90 days of free support, then it switches to $35 per call unless you purchase a subscription package. The subscription package includes unlimited support and software updates.
MediaShout – Free phone support is available during your free trial of the worship software and for 30 days after your purchase. You always get unlimited email and live chat support. The Plus Membership provides unlimited support and bonus resources. Software updates are included at no charge.
ProPresenter – Unlimited email and live chat support for a year after your purchase is included. If your issue isn’t able to be resolved by those means first, then the option to schedule a call is available. Support after a year from your purchase is available through a subscription, which is also required for software updates.
EasyWorship – The EasyWorship Subscription Version ($15-$30 per month *depending on your congregation size and billed monthly or yearly*) includes the software, phone support, media, and a training session.
MediaShout – The MediaShout Plus Membership is $17 per month or $149 per year and includes personalized support along with many extras. Plus Members get unlimited phone support with remote desktop control, 1-on-1 training sessions for “how-do-I” questions, new background media packs every month, holiday support, and weekend support.
ProPresenter – The ProPresenter+ subscription is included for one year and then becomes $159 per year after that. Subscribers get support (email, live chat, and the ability to schedule a call if those don’t resolve the issue) and software updates.
Now that we’ve looked at what each software and subscription package has to offer, let’s dig into each way of contacting support for more specifics.
EasyWorship – Ongoing phone support is included with the subscription version of the software. OR, with the one-time purchase, you receive 90 days of phone support. The phone number is available on the website.
MediaShout – Ongoing phone support is included with the Plus Membership subscription. Free introductory phone support is provided for free trial users and for new customers 30 days from the date of purchase. The 30-day support and free trial support phone number is available on the website. You can call at your convenience or schedule a call.
ProPresenter – Ongoing phone support is only provided on a scheduled basis if email and live chat do not resolve the issue. A phone number is NOT available on the website.
EasyWorship – You can submit a ticket OR email directly for assistance via email.
MediaShout – You can submit a ticket OR email firstname.lastname@example.org directly for assistance via email.
ProPresenter – You can submit a ticket from the support page.
Live Chat Support
EasyWorship – Live chat support is not offered. But, a “robot” chat responder is available.
ProPresenter – Live chat support is available within business hours up until a year of your purchase or if you have the ProPresenter+ subscription.
What if I don’t know how much support we need?
No worries! The MediaShout team is available to help you determine this. Give us a call and we would be happy to listen to your needs and help you find what’s best for you and your church. On top of that, EasyWorship, MediaShout, and ProPresenter all offer trial versions that you can download and try out on your computer. During your trial of each program, you can also test the support that is provided. (Click here to download the free trial of MediaShout).
We are passionate about your church, its staff, and its volunteers. At MediaShout, we encourage you to make a connection with our team while you’re exploring the software so we can get to know you and make sure you’re taken care of personally!