MEDIASHOUT PLUS MEMBERSHIP
$17/Month or $149/Year
The training, support, media, and special discounts you need to build a more effective media ministry. Only $17 per month (or save $55 on a yearly subscription) Note: The Plus Membership does not include the MediaShout software. More details below.
The MediaShout Plus Membership is a monthly or yearly recurring subscription. It will automatically renew every month or year on or around the date it was purchased. Subscription charges are non-refundable, so please remember to login and manage your subscription if you would like to suspend or cancel your membership benefits.
After you checkout, you will be emailed information about accessing your MediaShout Plus benefits.
WHAT ARE THE MEMBERSHIP BENEFITS?
MediaShout Plus offers benefits that give you the peace of mind to build a successful media ministry over the long haul.
Monthly Background
Media Pack
At the beginning of each month we email members a link to download a new background pack from Playback Media. This includes a themed set of media with at least 10 motion loops, 10 stills, and 1 countdown video (valued at $100/month).
Monthly Training
Webinar Events
MediaShout Plus Members can join a monthly webinar for in depth training on presentation techniques and all things MediaShout. These events are open to Q&A and offer interaction with a live representative.
Phone Support with
Remote Assistance
Receive phone support with remote assistance (logging into your computer remotely) for as long as you are subscribed. This also includes the ability to schedule a call to make sure you have no hold time.
Weekend Support
+ Sunday Live Chat
Need help over the weekend? We've got you covered. Plus Members receive ticket responses over the weekend as well as live emergency support on Sunday mornings via web chat. (9am - 11am EST).
"How Do I ...?"
Questions Answered
Have you even been stuck trying to figure out how to do something new or different and just wanted someone to call to ask how? Now you have a way. Our expert team is here to help. (These are training questions vs. tech support)
Faster Ticket
Response
MediaShout Plus Members will receive faster email ticket reponses. Guaranteed at 6 hours or less during business hours. Normal response time is 24 hours or less.
Support for
Old Versions
MediaShout Plus Members are able to get support for versions of MediaShout prior to V6. While some software and activation issues are presumed in legacy versions, if your church still employs an older version of MediaShout, we can assist with troubleshooting.
5% Off Discount at
WorshipHouse Media
MediaShout Plus Members receive 5% off media at WorshipHouse Media to save time and money on even more material for building high quality presentations.
PLUS SUPPORT VS STANDARD SUPPORT
Compare the benefits of MediaShout Plus support versus our standard support.
| Support Feature | Standard Support | MediaShout Plus Membership |
|---|---|---|
| "How Do I" Questions | No | Yes |
| Phone Support | First 30-Days Only | Yes |
| Remote Assistance | First 30-Days Only | Yes |
| Schedule a Call | No | Yes |
| Weekday Ticket Response | 24 Hour Max Response Time* | 6 Hour Max Response Time* |
| Weekend Ticket Response | No | Yes** |
| Before Version 5 Support | No | Yes |
*Weekday during normal support hours.
**Weekend up to 24 hour response time.
