MEDIASHOUT PLUS MEMBERSHIP
$17/Month or $149/Year
The training, support, media, and special discounts you need to build a more effective media ministry. Only $17 per month (or save $55 on a yearly subscription). More details below.
After you checkout, you will be emailed information about accessing your MediaShout Plus benefits.
WHAT ARE THE MEMBERSHIP BENEFITS?
MediaShout Plus offers benefits that give you the peace of mind to build a successful media ministry over the long haul.
Monthly Original
Media Pack
At the beginning of each month we will email members a link to download a new media pack provided by Playback Media. This includes at least 10 looping video backgrounds and 10 still backgrounds, and 1 countdown video (valued at $100/month).
Monthly Special
Education Events
Each month MediaShout Plus Members can join a streamed event geared towards helping you build a healthy and thriving media ministry. These hour-long events are open to Q&A, and explore a wide range of topics (valued at $30/month).
"How Do I ..."
Questions Answered
Have you even been stuck trying to figure out how to do something new or different and just wanted someone to call to ask how? Now you have a way. Our expert team is here to help. (These are training questions vs. tech support)
Phone Support with
Remote Assistance
Receive phone support with remote assistance (logging into your computer remotely) for as long as you are subscribed. This also includes the ability to schedule a call to make sure you have no hold time.
Faster Ticket
Response
MediaShout Plus Members will receive faster email ticket reponses. Guaranteed at 6 hours or less during business hours. Normal response time is 24 hours or less.
Weekend
Support
Need help over the weekend? We've got you covered. MediaShout Plus Members will receive responses to tickets submitted over the weekend.
Discount Off Next
Major Release
MediaShout Plus Members will receive a $100 discount on the next major release of MediaShout. *Must be subscribed for 6 months to qualify.
Support for
Old Versions
MediaShout Plus Members are able to get support for versions of MediaShout prior to V5. This is a perfect option if your church currently employs an older version but you still need support.
PLUS SUPPORT VS STANDARD SUPPORT
Compare the benefits of MediaShout Plus support versus our standard support.
| Support Feature | Standard Support | MediaShout Plus Membership |
|---|---|---|
| "How Do I" Questions | No | Yes |
| Phone Support | First 30-Days Only | Yes |
| Remote Assistance | First 30-Days Only | Yes |
| Schedule a Call | No | Yes |
| Weekday Ticket Response | 24 Hour Max Response Time* | 6 Hour Max Response Time* |
| Weekend Ticket Response | No | Yes** |
| Before Version 5 Support | No | Yes |
*Weekday during normal support hours.
**Weekend up to 24 hour response time.
