MediaShout Help App
Question 1: How Do I Setup My Screens?
Check out this article on setting up your screens for MediaShout 6.
Question 2: Why Are All of My Screens Black?
Blank screens can be caused by an incorrect configuration – here’s how to fix it.
Question 3: Why Is MediaShout Crashing?
Crashing or freezing is most often incompatible hardware – see if your system meets specs.
Question 4: Why Is MediaShout Crashing When I Activate?
If MediaShout can’t connect to the activation server, it can cause issues – here is the fix.
Question 5: Why Won’t My Videos Play in MediaShout?
Video playback requires codecs to be installed and configured correctly.
Install Help App
For iOS Devices:
- Open this page in Safari on your iOS device.
- Click the Activities Button in the bottom middle (it looks like a box with an up arrow).
- In the lower section, scroll right until you get to Add to Home Screen.
- Change the name to MS Help and click Add in the top right.
For Android Devices:
- Open this page in Chrome on your Andriod Device
- Click the three dots in the top right and choose Add to Home Screen.
- Change the name to MS Help and click Add.