Guiding Principles

The following principles apply to the personally identifying information we ask for and that you provide. "Personally identifying information" is information that individually identifies you, such as your name, physical address or email address.

 

Data collection

 

  • Some areas of mediashout.com and shoutable.com do not require any personally identifying information
  • MediaComplete® collects limited non-personally identifying information your browser makes available whenever you visit a website. This log information includes your Internet Protocol address, browser type, browser language, the late and time of your query and one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our services.
  • Some of the features of mediashout.com and shoutable.com require you to register for an account. MediaComplete® asks you for some personal information in order to create an account (typically your name, shipping address, billing address, email address and a password for your account) and we will use that information to provide the service.
  • When we require personally identifying information, we will inform you about the types of information we collect and how we use it. We hope this will help you make an informed decision about sharing your personal information with us. We use this information to operate, develop and improve our services.  Some of the features of mediashout.com and shoutable.com require you to register for an account. MediaComplete® asks you for some personal information in order to create an account (typically your name, shipping address, billing address, email address and a password for your account) and we will use that information to provide the service.  When we require personally identifying information, we will inform you about the types of information we collect and how we use it. We hope this will help you make an informed decision about sharing your personal information with us.

 

Cookies

Upon your first visit to mediashout.com and shoutable.com, a cookie is sent to your computer that uniquely identifies your browser. A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. We use cookies to improve the quality of our service and to better understand how people interact with us. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some MediaComplete® features or services may not function properly without cookies.

 

Information sharing

 

  • We do not rent or sell your personally identifying information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:
  • We have your consent.
  • If you have an account, we may share the information submitted under your account among all of our services in order to provide you with a seamless experience and to improve the quality of our services. We will not disclose your account information to other people or non-affiliated companies, except in the limited circumstances described in this Policy or with your consent.
  • Information security
  • We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
  • We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services.

 

 

Updating your information

We provide mechanisms for updating and correcting your personally identifying information in various sections of our site.

 

Shipping

MediaShout can be purchased as a downloadable or shippable product.  If a downloadable product is selected you will receive a download link and necessary documentation via e-mail once the order is submitted.  Shippable product will be sent via FedEx or US Postal Service.  We strive to ship all orders within 24 business hours with most orders placed before 2pm CST shipped the same day.
 

Returns

MediaShout comes with a 30 day money-back guarantee. If you are unsatisfied with your purchase, please contact customer service within 30 days for a full refund of the purchase price. 

 

Personal Information

This Privacy Policy outlines the types of personal information we gather when you use our services, as well as some of the steps we take to safeguard it.